PRODUCTS

SOFTWARE

We install software along with our own solutions to help our clients achieve improved
performance and the best data-based environment through continuous collaboration
and research and development with our professional partners.

MONITORING

IT Service Intelligence(ITSI)

IT Service Intelligence (ITSI) refers to IT services that use AI-based tools for real-time monitoring and analysis in complex multi-cloud and hybrid environments.

The need for a new approach to IT operation control is rising in an increasingly complex ICT infrastructure environment. This includes complex and siled technology as well as monitoring/disconnected insights by teams and a lack of visibility into changing service

ITSI meets this need through the efficient use of resources and platform technology that gathers all types of data in one place while reducing costs.

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KPI and Service Level Monitoring

Leverage dashboards to monitor service health, business metrics,
and support systems to ensure compliance with KPIs and SLAs.

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Intelligent Problem Management

This includes automated event correlation, issue prioritization, and integration
with IT service management tools that reduce mean time to resolution.

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Machine Learning and
Predictive Analytics

It is possible to predict and prevent problems before performance
degradation occurs by using advanced analytics such as anomaly
detection and adaptive thresholds.

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IT Service Intelligence (ITSI) for SAP

Service Intelligence for SAP is based on the Splunk IT Service Intelligence (ITSI) solution.
Clients can use Splunk Service Intelligence for SAP Solutions to apply powerful AI-based monitoring and predictive analytics to their SAP family of systems and take control of their SAP environment.

Joint Splunk and SAP clients can accelerate outage detection and response times by proactively monitoring SAP data health and performance. It is also possible to prevent unexpected downtime and problems before they occur.

Key Benefits
  • Downtime

    reduced by 65%

  • MTTR of essential apps and services

    reduced by 75%

  • Predict imminent system shutdown

    30-40 minutes in advance

  • Incident investigation period

    reduced by 90%

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Pre-Loaded Dashboard
with Integrated Views

Clients can use pre-loaded dashboards to monitor SAP, SAP HANA,
and S4/HANA on-premises and in the cloud.
These dashboards provide an integrated view of major IT services.
They improve the efficiency of service operations by accurately
detecting the cause of failure and identifying the scope of impact.

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SAP health and business
data management with
click-through glass tables

A glass table is an easy-to-deploy visualization tool
that allows all members of an organization, from top management
to front-line analysts, to understand the health
and KPIs of key technology and business services in real time.

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Improved trouble shooting
and correlation analysis of
SAP and infrastructure data

Integrated infrastructure data and SAP data for a holistic view of IT
and business performance. Search and analyze across multiple
layers of an IT stack or drill data down to the infrastructure
object level for improved troubleshooting.

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Refusal of Unauthorized Collection of Email Addresses

We refuse unauthorized collection of e-mail addresses posted on this website using e-mail collection programs or other technical devices, and please keep in mind that violations will result in criminal penalties under the Information and Communication Network Act

※ Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

* Article 50-2 (Prohibition of unauthorized collection of e-mail addresses, etc.)
  • No one shall collect e-mail addresses using a program or other technical device that automatically collects e-mail addresses from an Internet homepage where the intention to refuse collection of e-mail addresses is stated.
  • No one shall sell or distribute the e-mail addresses collected in violation of the provisions of Paragraph 1.
  • Anyone who knows that the collection, sale, and distribution of the e-mail address is prohibited in accordance with the provisions of paragraphs 1 and 2 shall not use it for information transmission.

* Article 74 (Penalty) A person who falls under any of the following subparagraphs shall be punished by a fine not exceeding 10 million won.
  • A person who displays, sells, or displays for sale in violation of Article 8 (4)
  • A person who distributes, sells, rents, or publicly displays obscene code, words, sound, image, or video in violation of Article 44-7 (1) 1
  • A person who repeatedly reaches the other party with code, words, sound, image, or video that induces fear or anxiety in violation of Article 44-7 (1) 3
  • A person who takes technical measures in violation of Article 50 (6)
  • A person who transmits advertising information in violation of Article 50-8 A person who collects, sells, distributes, or uses e-mail addresses for information transmission in violation of Article 50-2
  • A person who transmits advertising information in violation of Article 50-8
  • A person who fails to register changes in registered matters, transfer or acquisition of business, or report merger or inheritance in violation of Article 53 (4)
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